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Information Society

Information Society Syllabus, Mass Communication & Mass Society, Social Informatics, Books on Information Society

What is Information Society?

What is the role of information in human behavior, organization, and society?

We are beginning to live in an "information economy" and an "information society" - we are entering an "information age." - Tom Forester

Sociology of the information society, in particular the social-cultural, political, and organizational aspects. Cultural change through the information revolution, changing patterns of work, employment, time and space in everyday life.

"The crucial point about a post-industrial society is that knowledge and information become the strategic and transforming resources of the 'information' society, just as capital and labor have been the strategic and transforming resources of industrial society." - Daniel Bell

"Human societies have seen four distinct revolutions in the character of social interchange: speech, writing, printing and now telecommunication. Each revolution is associated with a distinctive, technologically-based, way of life." - The Social Framework of the Information Society, (Bell 1989)

"We are witnessing a historic transformation of the traditional modes of power. Power is becoming based less on physical and material parameters (territory, military forces) and more on factors linked to the capability of storing, managing, distributing, and creating information." - Regis Debray

Information is the defining feature of the modern world. Former Citicorp Chairman Walter Wriston has reportedly claimed that information about money is more valuable than money itself. Wriston has been praised for building Citibank into "the one institution that understands that finance no longer has to do with money but with information."

We should study the social nature of information and information systems, and their design and use as part of how people make sense out of their worlds, interact with one another, and coordinate action across time and space. Great attention is now devoted to the informatization of social life. We have entered an Information Age.

"Information society is enslaved in its freedom." - vpr

We should consider such issues as the social construction of information; knowledge communities and organizations; the collaborative nature of knowledge; the self and community in an electronic world; involving users in system design; and issues in human-computer interaction, and computer-supported cooperative work.

In the mid 90’s, when the Internet became popular, it became clear that digital divide was holding back the possibility of tremendous progress. A way had to be found to close the digital divide or the gap between those who do not have computer or Internet access and those who do. Now we have moved into a global information economy and identify societies that have bridged the digital divide, such as the United States, Japan, Germany, and other nations with an informed way of life as information societies.

In the study of information society we try to understand the complex relationship between technological change, its effect upon social divisions, its consequences for social action and the emerging strategies for social inclusion in the Information Age.

What is Information Society? What is the role of information in human behavior, organization, and society?

Definitions of the Information Society: Webster bundles definitions of the information society into five categories - Technological, Economic, Occupational, Spatial and Cultural.

Technological
The spectacular growth of technological innovation in the last few decades and more recently the increasing convergence between telecommunications and computers has been seen as the powerhouse of economic growth:
"Computer technology is to the information age what mechanisation was to the industrial revolution" (Naisbitt, 1984).

Economic

Based on the work of Malchup in the 1960's, this approach tries to gather statistics on the industrial groupings in which information has a central role. Malchup focussed on 5 such groupings: Education, media and communications, information machines, information services, 'other' information activities.

Occupational
This approach asserts that the information society has arrived when most people work in 'information work'. According to Porot, the numbers involved in the information workforce in the US double every 18.7 years between 1860 and 1980. Much sociological research has gone into analysing the consequences of the changes from a predominantly blue collar workforce to a 'white collar society'.

Spatial
Geographers stress the importance of the spatial features of an information society. John Goddard identifies 4 elements in the transition to an information society:

  1. Information becomes a key strategic resource in the global economy
  2. IT and telecommunications provides the information infrastructure - networks and 'information superhighways'
  3. Growth of a 'tradable information sector' - new multimedia, on-line databases etc.
  4. 'Informatisation' of the economy. The integration of national and regional economies.

Cultural
The view of the post modernists (PM) is that the huge increase in information does not mean that we are just presented with information via the media - it now constitutes part of us. We now live in a 'sea of signs', there is "more and more information and less and less meaning" (Baudrillard).

Social Informatics

Social Informatics broadly refers to:

  • the body of research and study that examines social aspects of computerization
  • the role of information technology in social and organizational change and
  • the ways in which social forces and social practices influence the social organization of information technologies.

Social Informatics also includes:

  • social impacts of computing,
  • social analysis of computing,
  • studies of computer-mediate communication (CMC),
  • information policy,
  • organizational informatics,
  • interpretive informatics.

Social Informatics Studies ensures that technical research agendas and system designs are relevant to people's lives and technical work is socially-driven rather than technology-driven.

Acacia Initiative - The idea of Acacia emerged at the 1996 Information Society and Development Conference, the first event of its kind held in a developing country, South Africa, and was thus closely associated from the outset with efforts by developing countries, particularly in Africa, to ensure that their voices would help shape the Global Information Society. - idrc.ca/acacia/

End of Millennium : The Information Age, Economy, Society and Culture
By Manuel Castells
Description: The final volume in Manuel Castells' trilogy is devoted to processes of global social change induced by interaction between networks and identity. Castells studies empirically the collapse of the Soviet Union, tracing it back to the incapacity of industrial statism to manage the transition to the information age.

What Information Society?
by Frank Webster
Commentators increasingly talk about information as a defining feature of the modern world. Much attention is now devoted to the informatization of social life: we are told that we are entering an Information Age, that a new mode of information predominates, that we have moved into a global information economy. Many writers even identify as information societies the United States, Britain, Japan, Germany, and other nations with a similar way of life. Indeed, it appears that information has "become so important today as to merit treatment as a symbol for the very age in which we live." - dodccrp.org/antch04.htm

Theories of the Information Society (The International Library of Sociology)
by Frank Webster - Theories of the Information Society provides commentaries on all the postwar theories of the information society--Bell, Schiller, Baudrillard, Giddens and Castells. Interest in "information" is growing in the wake of the modernity post-modernity debate. The debate suggests that the Western economic base has shifted from production/manufacturing to service and information, which has the changed the class structure and political process.

The Rise of the Network Society
by Manuel Castells - The Rise of the Network Society, the first volume in a trilogy collectively known as the Information Age, has earned Manuel Castells comparisons to such illustrious social critics as Max Weber and Karl Marx. Just as they worked to make sense of industrial capitalism, so does Castells put forth a systemic analysis of the global informational capitalism that emerged in the last half of the 20th century. While many books have considered the development of increasingly sophisticated information technology, the shifting conditions of employment and responsibility within corporations, or the rise of corporations whose domains are spread out over several nation-states, Castells unites these topics in a comprehensive thesis, negotiating the tightrope between academic sociology and mainstream business analysis.

"Content and Pedagogy in Teaching About the Social Aspects of Computerization" Rob Kling
Based on a KEYNOTE TALK for: International Working Conference -- "The Impact of Information Technology: From Practice to Curriculum " Sponsored by IFIP - International Federation for Information Processing TC-3 Education (WG 3.2) and TC-9 Relationship Between Computers and Society (WG 9.5) Israel, March 18-21, 1996 - www.slis.indiana.edu/kling/pubs/pedag1.html

Tom Forester (ed), The Micro Electronics Revolution: The Complete Guide to the New Technology and Its Impact on Society, The MIT Press, Cambridge, Mass., 1980;
Tom Forester (ed.), The Information Technology Revolution, The MIT Press, Cambridge, Mass., 1985;
Tom Forester (ed.), Computers in the Human Context: Information Technology, Productivity, and People, The MIT Press,
Cambridge, Mass., 1989.

David Ronfeldt, Cyberocracy, Cyberspace, and Cyberology: Political Effects of the Information Revolution, P-7745,
RAND, Santa Monica, 1991.

Awful terms like "compunications," "technetronic society," and "computopia" have already come and gone. James R. Beniger,
The Control Revolution: Technological and Economic Origins of the Information Society, Harvard University Press, Cambridge, Mass., 1986.

 

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