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Medical Tourism In Thailand
Medical Tourism
Thailand made its name as a medical destination in the 1970's.
Thailand offers top-quality medical care, extremely low cost and a free trip to the beach.
Open-heart surgery, which costs about $7,000 at Bumrungrad, rather
than the tens of thousands of dollars it might cost in the United States. An outpatient
consultation is generally less than $10. A complete cardiac examination, including a full
range of tests, costs about $100. The average hospital bed costs $50 a night.
Thailand is known for sex-change operations known more formally as
gender reassignment surgery, or G.R.S. and a favourite place for people who want to look
like Bo Derek. Thailand has turned to what it calls comprehensive medical tourism,
offering services that range from dental care to cancer treatments.
Thai Chamber of Commerce has established its own health-care promotion
agency. The key to this new promotion is the high level of medical care that has emerged
here in the past decade or two. The top private hospitals in Bangkok boast foreign-trained
and certified doctors and modern medical equipment. They offer an inexpensive alternative
to visitors who may need procedures not covered by health insurance or who live in
countries with long waiting lists for national health care.
"We thought, listen, we have really excellent medical facilities here and we have
excellent holidays," said Teerapol Chotichanapibal, director of Royal Orchid
Holidays. "If you can come and get a clean bill of health and then go and enjoy your
holiday, what could be better?"
So, in Royal Orchid's glossy "Discover Thailand" brochure, a traveler can choose
from options that include a performance of classical dance, a visit to the River Kwai, a
Thai cooking class or a seven-hour "Comprehensive Health Examination for Women or
Men."
"They'll come for hip replacement or knee replacement or cataracts and, yup, while
they're here they'll take a vacation," said Ruben Toral, director of international
programs at Bumrungrad Hospital in Bangkok. "They get their cosmetic surgery or their
dental work and, boom, they're off to the beach."
On its Web site, Bumrungrad describes the procedures it offers, then adds:
"Many Bangkok G.R.S. Center patients extend their visits to include the many sites of
Thailand including Bangkok, the northern hilltribe areas of Chiang Mai/Chiang Rai and the
beautiful southern islands of Phuket and Koh Samui."
Or it is possible to go directly to Phuket, one of Thailand's premier beach resorts, and
check in to the Phuket International Hospital, which advertises, "Bright sun, blue
sea, cosmetic surgery."
Curtis J. Schroeder, an American who is Bumrungrad's chief executive officer, said 225,000
foreigners visited the hospital last year, about half of whom live in Thailand. Americans
made up 29,000 of the outpatients and more than 30,000 of the inpatients, he said.
With its 554 beds, air of luxury and aggressive marketing, Bumrungrad now dominates
Thailand's medical tourism industry and has almost single-handedly shifted the regional
hub for medical care from Singapore.
Though two-thirds of its patients are Thais, the hospital caters to foreigners with a
concierge service that handles such things as airport transportation, bank transactions,
visas and airline tickets.
Since Sept. 11, Mr. Schroeder said, there has been a flood of Middle Eastern patients who
now avoid the United States for fear of discrimination. In response, the hospital has
hired extra Arabic interpreters, stocked up on Muslim prayer rugs and opened a kitchen
serving religiously acceptable halal food.
Bumrungrad has made a deliberate effort not to look or smell like a hospital, softening
its decor and filtering its air. Its gigantic, carpeted lobby with deep sofas, potted
trees and a blonde-wood reception desk has the look of an expensive hotel.
As much as anything, it is the Starbucks coffee shop that draws comment, along with the
McDonald's, the Au Bon Pain, the Japanese restaurant and the mezzanine food court. A
bed-ridden patient can order from any of these outlets through room service.
Mr. Schroeder, who was previously the administrator of USC University Hospital in Los
Angeles, has been an enthusiasic booster of Thailand's medical tourism.
Medical cost in Thailand is 15% of identical medical care in the west. American and
European educated doctors, using the most modern diagnostic equipment provide the medical
plan.
The country has 208 private hospitals, of which only 16 are recommended as
suitable for foreigners, though the number is expected to grow. Visa procedures are simple
for patients coming for medical treatment, though visitors from many countries are
admitted without visas.
A range of services including comprehensive check-ups, hip replacements,
kidney or liver transplants, assisted reproductive technology, Lasik surgery, plastic
(including cosmetic) surgery and other elective procedures is promoted internationally.
Thailand is now treating about one million patients from countries such as
Japan, Bangladesh, Indonesia, China and the U.S., generating close to $ one billion in
revenue. Apart from the U.S., where procedures and hospitalization typically cost four to
10 times as much, patients come from developed countries in Europe. Australians, come
mostly for cosmetic surgery which are often combined with a conventional vacation.
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