PUBLIC SECTOR
Public sector is that part of the economy which
is owned or controlled by the public, usually through government agencies. Most schooling
is part of the public sector as are hospitals, provision of social services, and some
transit services.
The more substantial portion of the economy
consists of the private sector, those economic activities controlled or owned by private
individuals, either directly or through stock ownership.
Organizing for effectiveness in the public sector
Public-sector agencies differ from private enterprises in having social rather than
financial objectives, but there is pressure on both to be more efficient. Since the
government often lacks a corporation's freedom to discontinue hard-to-provide services or
to dismiss underperforming staff, it must find creative ways to improve its performance.
Organizational redesign can help public-sector leaders create internal momentum for change
even if agencies are insulated from market forces.
Managers can make public-sector organizations more productive by clearly defining
responsibilities and ensuring accountability for results. Since the government has no
easily measured bottom line, it must create new ways to measure and review results. -
mckinseyquarterly.com/
Knowledge Sharing in Public Sector Organizations: The
Effect of Organizational Characteristics on Interdepartmental Knowledge Sharing
Annick Willem, Marc Buelens, Ghent University and Vlerick Leuven Gent Management
School, Journal of Public Administration Research and Theory,
doi:10.1093/jopart/mul021
Public sector organizations are mainly knowledge-intensive organizations, and to exploit
their knowledge, effective knowledge sharing among the different departments is required.
We focus on specific characteristics of public sector organizations that increase or limit
interdepartmental knowledge sharing. Three types of organization-specific coordination
mechanisms directly influence knowledge sharing between departments. Organizations are
also characterized by members' social identification and trust, which in the absence of
power games are assumed to create a knowledge-sharing context. Data are collected by a
questionnaire survey in the public sector. The sample consists of 358 cooperative episodes
between departments in more than 90 different public sector organizations. Structural
equation modeling reveals the importance of lateral coordination and trust. The
combination of power games and informal coordination seems to be remarkably beneficial for
knowledge sharing. Furthermore, compared with other public sector organizations,
government institutions have organizational characteristics that are less beneficial for
knowledge sharing. - jpart.oxfordjournals.org/cgi/content/abstract/mul021v1
The Public-Private Sector Pay Differential in Greece -
Evangelia Papapetrou
University of Athens and Economic Research Department, Bank of Greece
Public Finance Review, Vol. 34, No. 4, 450-473 (2006)
This article examines the earnings differential between the public and private sectors pay
in Greece employing quantile regression analysis and using micro data. The results suggest
that average earnings are higher in the public sector than in the private sector for both
genders but earnings in the public sector show a smaller dispersion with respect to the
private sector. The findings indicate that employees in the public sector at the lower end
of the earnings distribution earn a higher wage gap compared with their counterparts in
the private sector but this gap decreases at higher quantiles. In addition, quantile
regression estimation reveals that the earnings differences in the low quantiles are
mainly attributed to the unobserved characteristics and partly to the differences in
endowment. By contrast, in the highest quantiles the differences in earnings between
sectors for both genders are mainly attributed to the observed differences in the
endowment characteristics. - pfr.sagepub.com/cgi/content/abstract/34/4/450
Public-Sector Wage Comparability: The Role of Earnings Dispersion - Dale Belman,
Michigan State University, John S. Heywood, University of Wisconsin-Milwaukee
Public Finance Review, Vol. 32, No. 6, 567-587 (2004).
Economists use average wage differentials to examine whether public- and private-sector
workers have comparable earnings. Such average differentials, originally developed for
other purposes, fail to measure the true distance from comparability. In short, if average
earnings in the public and private sectors are identical, earnings need not be comparable.
The authors develop alternative statistical measures of comparability that demonstrate
that differences in average earnings contribute only modestly to deviations from
comparability and that state and local governments in the United States deviate more from
comparability than does the federal government. -
pfr.sagepub.com/cgi/content/abstract/32/6/567
"The Determinants and Consequences of Public Sector and Private Sector
Training."
James J. Heckman, Stephen V. Cameron, and Peter Z. Schochet (11/92)
Abstract: In a series of empirical research papers based on the National Longitudinal
Survey of Youth (NLSY), we have investigated the determinants and consequences of various
forms of post-secondary education and training. The goal of this research is to broaden
the analysis of post-secondary education to consider a variety of non-academic training
options that are widely used but rarely studied. These options are especially important
for the study of minority schooling and workforce attachment patterns. All of our analyses
are done for male youth.
A variety of forms of non-traditional education are considered: public job training,
military training, business and proprietary schooling, community college education, on the
job training (formal instruction from employers) and apprenticeship programs. Rather than
analyzing these choices in isolation, we consider the choices that individuals make from
the full spectrum they confront. Our analysis of choices considers these options as well
as the options of working without formal training, serving in the military without
training, not working at all, and more traditional educational choices. We also consider
participation in "second chance" activities such as Adult Basic Education and
General Equivalence Degree programs.
Our analyses of the NLSY data challenge the conventional wisdom. Exam-certified high
school graduates do no better in the labor market than high school dropouts with the same
number of years of classroom training. There is little evidence of any direct economic
benefit to exam certification. However, GED recipients are more likely to qualify for
post-secondary training benefits than do dropouts. The modest economic benefit that arises
from exam certification is solely a consequence of additional training activity. GED
recipients do less well in these training programs than ordinary high school graduates.
Our study finds little evidence of any social return to GED test-taking. The private
return to GED certification arises from its role in satisfying bureaucratically-determined
requirements for post-secondary training and schooling programs. -
bls.gov/ore/abstract/nl/nl920040.htm
Marketing in the Public Sector: Towards a Typology of Public Services
Angus Laing, Open University Business School, UKa.w.laing@open.ac.uk
Marketing Theory, Vol. 3, No. 4, 427-445 (2003) © 2003 SAGE Publications
The concept of marketing has conventionally been viewed by public service professionals as
inappropriate to organizations concerned with the delivery of public good services.
However, the adoption of private sector based approaches to theorganization of public
services in many post-modern western economies has forced a fundamental reconsideration of
the potential contribution of marketing to thedelivery of public services. Against such a
backdrop this paper critically reviews the underlying characteristics of public sector
services and through articulating aclassification of such services based on the nature of
the organization-service user interaction, explores the application of particular
conceptualizations of marketing to discrete categories of public services. -
mtq.sagepub.com/cgi/content/abstract/3/4/427
Comparing Job Satisfaction among Public- and Private-Sector Employees
Victor S. DeSantis, Bridgewater State College, Samantha L. Durst, University of North
Texas
The American Review of Public Administration, Vol. 26, No.3 (1996) © 1996 SAGE
Publications
Over the past several decades a number of empirical studies have demonstrated that
job-satisfaction levels vary widely in the American labor force. The effect of age,
tenure, salary, job type, job level, and work environment on an employee's job
satisfaction has been extensively discussed. Studies have underscored the importance of
identifying the determinants of employee job satisfaction by linking it to higher
production and performance levels and to retention rates.
Renewed interest in increasing performance levels in government should interest public
administrators in identifying factors that foster worker satisfaction. However little
empirical attention has been given to evaluating job-satisfaction levels among
public-sector employees. And given that the reward system in the public sector
systematically differs from that of the private sector (in terms of pay, benefits, and
psychic value), it seems likely that studies of satisfaction levels among private-sector
employees may not be applicable to public-sector employees.
This paper utilizes analyses of the National Longitudinal Surveys of Youth (NLSY) to
compare job-satisfaction levels among public-and private-sector employees. The NLSY is a
representative sample of 12,686 men and women. Using this survey allows us to examine the
actual work experiences, personal characteristics, and job-satisfaction levels of a
selected set of public and private workers. If the factors that contribute to job
satisfaction differ for public-and private-sector employees, as our results suggest they
do, then such an analysis is long overdue. - arp.sagepub.com/cgi/content/abstract/26/3/327
Changing the Paradigm - Trust and its Role in Public Sector Organizations
Ronald C. Nyhan, Florida Atlantic University
The American Review of Public Administration, Vol. 30, No.1, (2000) © 2000 SAGE
Publications
This article explores the feasibility of a trust-based organizational paradigm as a new
model for public sector management. A conceptual model is developed from a literature
review of more than 100 journal articles and books. The author proposes that participation
in decision making, feedback from and to employees, and empowerment of employees lead to
increased interpersonal trust (between supervisor and employee) in a public organization.
The article further hypothesizes that these trust-building practices between supervisors
and workers can lead to increased productivity and strengthened organizational commitment.
The conceptual model is empirically tested using as a case study both structural equation
modeling and data from a municipal government. The analysis demonstrates that the
trust-based model is a viable paradigm for increasing interpersonal trust, organizational
commitment, and productivity in the public sector. -
arp.sagepub.com/cgi/content/abstract/30/1/87
Public Sector Downsizing: An Introduction - Rama, Martin
Abstract: Authorities throughout the developing world are turning to downsizing in an
effort to reduce budget deficits and address the inefficiencies engendered by state-led
development strategies. Because large-scale involuntary dismissals are often politically
difficult, a voluntary approach to reductions in public sector employment is increasingly
popular among developing-country governments, multilateral organizations, and donor
countries. This article (and, more generally, the research project on Public Sector
Retrenchment) attempts to sketch a protocol for public sector downsizing that takes into
account the costs and benefits for the workers and the economy. After reviewing the
international experience with downsizing, the article addresses five questions: how to
identify the redundant workers, how to predict their losses from separation, how to design
compensation and assistance packages, how to assess the financial and economic returns to
downsizing, and how to deal with downsizing in one-company towns. Based on the answers to
these questions, a decision tree is proposed. Copyright 1999 by Oxford University Press. -
ideas.repec.org/a/oup/wbecrv/v13y1999i1p1-22.html
The Efficient Mechanism for Downsizing the Public Sector
Jeon, Doh-Shin, Laffont, Jean-Jacques
Abstract: This article analyzes the efficient mechanism for downsizing the public sector,
focusing on adverse selection in productive efficiency. Each worker is assumed to have two
type-dependent reservation utilities: the status quo utility in the public sector before
downsizing and the utility that the worker expects to obtain by entering the private
sector. The efficient mechanism consists of a menu of probability (of remaining in the
public sector) and transfer pairs that induces self-selection. A worker's full cost is
defined by the sum of production cost in the public sector and reservation utility in the
private sector. It is optimal to start by laying off the agents with higher full cost.
When the public sector before downsizing is discriminating as the differential of private
information about productive efficiency suggests, there are countervailing incentives.
This makes the size of downsizing smaller under asymmetric information than under complete
information. Copyright 1999 by Oxford University Press. -
ideas.repec.org/a/oup/wbecrv/v13y1999i1p67-88.html
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